Music123

Music123


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Most Musicians think of Music123 as an internet company. While this is true, few people realize that Music123 is the outgrowth of a 75 year old family-run business that spans four generations back to the year 1928. Upon forging the way to the top of the musical instrument retail market in Philadelphia, a new vision to expand the successful family business to the web came to light.

In 1999, Music123.com was launched with over 10,000 name brand products. The ease of navigation and exciting features (including product reviews) coupled with low prices made the site an instant success.

Music123 has continued to build on that success. With an expansive and growing catalog, the depth of product information is unequaled - with new products and services are featured daily.

Music123’'s 5 Point Value Proposition:

1. Price - We offer the guaranteed lowest prices-even up to 45-days after the sale. We leverage the economics of the Internet to offer you enormous savings over anything we have seen.

2. Expert Advice - Our sales team is comprised of professional musicians available by phone and email to help you purchase what is right for you. If you want to know how the newest keyboards compare to each other or what's the hottest thing in home recording, we can tell you. Beyond sales advice, Music123 also provides access to extensive product information from manufacturers and, when relevant, user reviews.

3. Service - We pride ourselves on the unparalleled level of service we provide our customers. Customers are contacted promptly to inform them that their order has been processed, with personalized attention right through delivery.

4. Selection - We are currently expanding to include more than 125,000 products. Through a combination of our large warehouse and relationships with wholesalers and manufacturers, we are able to provide a superior selection. Unlike many online companies, we actually stock instruments, so when you place an order there is a high likelihood we have it in stock and you won't have to wait.

5. Convenience - Customers are able to purchase via secure Internet connections along with having the ability to order and/or contact our Customer Service department Monday through Friday 9:00am to 9:00pm, Saturday 10:00am to 6:00pm, and Sunday 12-5pm EST.