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BadAxe Boutique

  • Greensboro, NC, United States
  • Joined: Jan 2015
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Layaway and financing through Reverb now available! Message for details on a specific product!

Now shipping select products to Canada, message us for details.

BadAxe Boutique is a high-end music instrument shop run by musicians with fellow musicians in mind. Focusing on what we know and love, all we buy and sell are electric guitars/basses, amplifiers and effect pedals. Assembling a specialized crew of long-term Music Instrument retail veterans alongside seasoned road musicians, BadAxe Boutique strives to provide the best gear and even better service. Every instrument goes through a 25-point inspection by our in-house certified technician to ensure quality and perfection from manufacturer to proud owner. If any instrument does not meet our standard it does not make it onto our sales floor or web store. All instruments in physical store front are kept in String Swing instrument locks to control proper handling of guitars and basses. Dealing mainly in brand new gear, BadAxe Boutique also does local trades to acquire top quality used instruments. Opened in August 2015, the BadAxe Boutique storefront is located in Greensboro, NC and is authorized dealers of:

AMPLIFIERS
Aguilar | Bogner | Dr. Z | Epifani | Supro | Top Hat | Fender | EVH | Paul Reed Smith | Eden | Marshall | Pre-Owned & Consignment |

GUITARS & BASSES
Roscoe Guitars & Basses | b3 | Paul Reed Smith & PRS SE | Nash Guitars | Warwick | Mike Lull Custom Guitars & Basses | Don Grosh Guitars | Jackson Custom Shop & Jackson | Gretsch | Framus | Fender Custom Shop, USA, Standard | EVH | Charvel | Pre-Owned & Consignment |

PEDALS
Voodoo Lab | TC Electronic | Strymon | Red Witch | Pigtronix | Peterson | MXR | Mad Professor | Korg | Keeley | JHS | Earthquaker Devices | Empress Effects | Digitech | Crowther Audio | Dunlop | Aguilar | Dr. Z | Greer Amps | Walrus Audio | Xotic Effects | Supro | Ernie Ball | Jetter Gear | Electro-Harmonix | Eden |

ACCESSORIES
Mogami | Lollar Pickups | BlackBird Custom Pedalboards | Gator Pedalboards | Pedaltrain Pedalboards | Lava Cables | Gator Cases | Ernie Ball | Lindy Fralin Pickups | Levy's Guitar Straps | Franklin Guitar Straps | EVH Guitar Accessories | RockBoard |

Please contact us with any offers or special requests. We can do various custom orders through any of our authorized dealers. So if you see something you like but want it tweaked to your liking, get in touch with us!

*We are a "Brick and Mortar" Store. Our hours are Tuesday-Friday (11:00 AM-6:00 PM); Saturday (10:00 AM- 5:00 PM) EST.

Shop Policies

Shipping Policy

We offer FREE** shipping for most of online orders within the continental U.S.A.
BadAxe Boutique uses signature required and additional insurance for UPS, Fedex, and USPS shipments over $299.00 USD in value. This is to ensure safe and prompt delivery to your door. Please message us for the most current Alaska/Hawaii, Puerto Rico rates. Heavy or oversized items will incur additional shipping charges or require a custom freight quote.
(Alaska/Hawaii, Puerto Rico rates, oversized items excluded**)

We also offer shipping on select items to Canada! Please ask for a quote!

Special arrangements can be made if you have unique requirements. Worldwide shipping considered on case by case basis.

*For an additional charge we can ship 1 Day, 2 Day, or 3 Day Express.

Call us at 1.855.522.3293, or contact us at sales@badaxeboutique.com if you have any special shipping requirements or questions.

*Excludes Affirm purchases, refer to Affirm return policy for details. https://reverb.com/page/affirm-faqs

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Returnable within 3 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 10% restocking fee.

Special Conditions

At BadAxe Boutique we want you to be satisfied with your purchase. If you are not completely satisfied with your purchase you may simply return it. At BadAxe Boutique we give you a 72-hour approval period on Used gear and 7-days on new items. Below are the guidelines associated with our return policy: Return arrangements must be made within 72-hours of receipt of Used gear and within 7-days of New gear. All refunds will be less shipping costs both ways. You may use your refund for full store credit on another “In Stock” item. The returning item must have an RA number given to you by a representative. Any item being returned without an RA number will be refused. The returning item must be shipped back in the same manner in which it was received. If there is any damage to the item due to insufficient return packaging the return will be refused and no refund will be issued. All returns must be insured for the full amount of the purchase price. We will not accept a return if the item has been modified in any way. *All refunds may be subject to a 10% restocking fee, as well as original outbound shipping costs. *“In Stock” item is any item physically in the store and ready to ship. *Excludes Affirm purchases, refer to (https://reverb.com/page/affirm-faqs) Affirm's return policy for details. Layaway terms: All layaway transactions, are non-refundable, non-returnable and final. Please inquire if you have questions before transaction occurs. Thank you!

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

United States - WA
Calculated at checkout
NC, US
6.75%