Contact Us

Think of us as your backing band.

Whether you need help using the site, assistance with a particular order, or expert advice on what gear to grab next, the Reverb team is always ready to help.

Have a Question?

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Message the Seller

If you have a question about a specific item, use the "Message Seller" link to communicate with the seller of that item directly. This can be found on the right side of any listing page next to the other sale details. It can also be found on individual orders on your buying dashboard.

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Contact the Reverb Team

We're at the ready via our on-site chat box at the bottom right corner of the screen throughout the week and are always ready to help. If no one is available via chat, use the box to send us a message and we'll reply within 24 hours.

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Learn More About How Reverb Works

To find an answer immediately, be sure to check out our Help Center as well as info on Reverb Protection. For more about our Reverb Payments system, see our Reverb Payments FAQ. You can also get some great info about who we are on our about us page.

Contact Reverb Now

Submit a help request

Chat us 9am-7pm M-F, 9am-6pm Sat, and 10am-5pm Sun (CT).

You can also reach us via phone at:

Call us 9am-8pm M-F, 9am-6pm Sat, and 10am-5pm Sun (CT).
Leave a voicemail at other hours and we'll get back to you as soon as possible.

Build awareness for your shop

Interested in special promotions or other partnership opportunities? Just reach out through the link above!

Mailing Address: LLC
3345 N Lincoln Ave
Chicago IL, 60657

Want to promote your brand?

We're always interested in partnering with manufacturers and suppliers. Contact Jim at