Twang Town Ltd

  • Dunedin, New Zealand
  • Joined: Oct 2015
  • Message
  • View Policies
View Policies

Shop Policies

Shipping Policy

NZ shipping will be by courier, freight carrier or NZ Post. Enquire for shipping outside of New Zealand.

Return Policy


Returnable within 7 days of delivery.


Returnable within 3 days of delivery.

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.


Buyer receives a full refund in their original payment method less any shipping costs and a 8% restocking fee.

Special Conditions

Never sold, new old-stock items that are no longer available new will be considered Vintage for purposes of returns. No returns will be accepted unless authorised in writing by us. All refunds given will be for the amount of New Zealand dollars received, exchange rate movements cannot be considered. The re-stocking fee covers only Reverb and PayPal fees.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

United States - WA
Tax is calculated at checkout. Learn about why tax is required in this region.