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Front End Audio - Your Ultimate Pro Audio Dealer

  • Irmo, SC, United States
  • Joined: May 2016
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Front End Audio is run by guys who love gear, recording and all things Pro Audio. Our main purpose is to help our customers find the gear needed to be successful in their recording projects. We do this by sharing our experiences and product knowledge with you so that you can make a decision that is right for you, not based on a dollar amount or what someone else has told you or what is "cool" in the industry. Front End Audio carries many lines ranging from high-end professional quality tools to entry level products aimed at the home recording enthusiast. We don't claim to be all things, but we are dedicated to keeping you happy and ensuring your purchase is right for you.

Shop Policies

Shipping Policy

I will ship with tracking to the listed regions. To negotiate shipping rates to other locations, please send me a message.

Return Policy

NEW ITEMS

Returnable within 14 days of delivery.

USED & VINTAGE ITEMS

Not returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Refunds

Buyer receives a full refund in their original payment method less any shipping costs and a 5% restocking fee.

Special Conditions

Missing & Damage: In the case that your order goes missing during delivery or that there is damage to the package you have 5 days from the date of delivery to notify us. This is the time frame in which we have to file a claim with the carrier. You should always inspect your package immediately upon receipt even if you don't plan on using it right away.

Redirects/Hold Locations: Due to the increasing nature of internet and shipping fraud we do not offer shipment redirects and/or “hold at location” delivery options. Please ensure, prior to placing your order, that you want the package to arrive at the address you provide us during checkout as we cannot make changes once it has shipped. If you need a package to ship to a carrier authorized “hold” location you must let us know prior to the shipping of your order so we can arrange this service for you.

International Fees, Taxes, and Restrictions: Please keep in mind that your government or another entity in your country may impose a charge for custom and/or brokerage fees, duties and taxes on items received from the US. These charges do not originate from Front End Audio nor do we benefit from them in any way. You are responsible for payment of all custom and brokerage fees, duties and taxes that may be imposed when these goods are imported into your country. Since these fees will vary from country to country, we do not know what your fees will be and advise you to contact your local government customs office to determine the rate for the products you would like to purchase.

International Power Configurations: If applicable, all units are shipped with US power supply configurations unless otherwise specified in the listing. If you need an alternate power supply configuration you MUST let us know prior to placing your order to make arrangements or you will be sent a US configured power supply. Do not assume that we know your power requirements. Front End Audio is not responsible for damage cause to equipment improperly powered and it is the customers responsibility to ensure the proper powering configuration prior to use.

International Returns & Exchanges: All international customers will be responsible for shipping both to and from Front End Audio regardless of reason for the return. If you have questions regarding international shipping contact us before you make your purchase.

Note: Please check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

This shop collects taxes in the following regions:

Alabama*
Arizona*
Connecticut*
District of Columbia*
Iowa*
Kentucky*
Minnesota*
Nebraska*
New Jersey*
New York*
Oklahoma*
Pennsylvania*
South Carolina*
South Dakota*
Vermont*
Virginia*
Washington*
West Virginia*
Wyoming*
*State sales tax is required in this region. Learn More