We promptly package, and ship all orders as soon as payment has cleared.
We have extensive experience, making sure that your instrument arrives at your doorstep ready to play.
Most vintage & used items may be returned within 3 days from the date of delivery. If you are not satisfied, please contact us immediately as we must evaluate all vintage and used returns on a case by case basis. All vintage and used refunds may be subject to a 5% restocking fee, as well as original outbound shipping costs.
Most new items may be returned within 15 days of the date of delivery for a full refund in the form of store credit, less outbound shipping costs.
Buyer assumes responsibility for all return shipping costs, unless return is a result of incorrect shipment or defective item.
For orders paid using an American Express card, we may pass on an additional 3.5% fee of the purchase price to process your refund.
All international are subject to additional shipping fees.